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strategic renewal

Arrow is committed to ensuring you and your employees are happy with your benefits and that you’re always getting the most for your benefit dollar.  Here’s an overview of the renewal process:


Consultation and Plan Re-design

At this stage you’ll update us on any changes in your organization, let us know whether your current plans are meeting your needs and we’ll alert you to any changes made by carriers to your existing coverage that may affect your employees. You’ll have the opportunity for a complimentary re-design of your plan.


Deciding on your plan

We’ll have a second meeting with you to show you proposals with all your plan options. We’ll also establish what you plan to contribute to your employees’ premiums this time around. At this stage you will also finalize your contracts so be on the lookout for a DocuSign from us. Then, we’ll start planning for a smooth and successful rollout including employee enrollment and important communication channels.


Implementation of this year’s benefits

Enrollment can feel overwhelming but we’re here to assist with this process. Once again, we’ll build an enrollment website for your employees along with a presentation and/or video showing them how to use it. We’ll announce the opening and closing of the enrollment period and ensure accurate transmission of everyone’s information to the carriers.


Reconciliation and making sure things are going smoothly

At this point you’ll have one last opportunity to submit any outstanding enrollments, you’ll verify payroll deductions and your access to billing and forms. We’ll also ensure that you’re able to access all the vendors and other resources available to make benefit administration easier. We’ll follow-up with you regarding enrollment, billing, compliance and continue to be on-hand to you and your employees for any questions you may have.

STEP ONE - Click for your personalized renewal planner and Census.

Download the planner, enter your effective date to generate your timeline then save it to your PC.  This interactive tool contains all your important deadlines, links to any documents you’ll need to complete plus our handy appointment scheduler for any time you’ll need to meet with us virtually or by phone!